The new digital era has enabled brands to selectively target their customers that may potentially be interested in their brand or based on previous browsing interests. Businesses can now use social media to select the age range, location, gender and interests of whom they would like their targeted post to be seen by. Furthermore, based on a customer's recent search history they can be ‘followed’ on the internet so they see advertisements from similar brands, products and services,[38] This allows businesses to target the specific customers that they know and feel will most benefit from their product or service, something that had limited capabilities up until the digital era.

facebook é a rede social mais popular em todo o mundo e aquela que permite chegar mais rapidamente a um público alvo cada vez mais alargado. Existem algumas regras básicas de gestão profissional do facebook, que deverão ser levadas em consideração pelas empresas, por forma a conseguir uma comunicação mais eficaz e eficiente, consonante com os seus objectivos comerciais, nomeadamente, estabelecer à partida um plano de intervenção que poderá ser trimestral, semanal e/ou diário definindo claramente o tipo de actualizações e conteúdos que cada uma das intervenções terão, bem como o seu objectivo.

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Online reviews, then, have become another form of internet marketing that small businesses can't afford to ignore. While many small businesses think that they can't do anything about online reviews, that's not true. Just by actively encouraging customers to post reviews about their experience small businesses can weight online reviews positively. Sixty-eight percent of consumers left a local business review when asked. So assuming a business's products or services are not subpar, unfair negative reviews will get buried by reviews by happier customers.
Para quem trabalha com marketing digital, possivelmente já ouviu falar de marketing de afiliados. No entanto, poucos ainda sabem o que significa marketing de afiliados e o que é possível fazer com isso na prática. Embora esse seja um mercado que cresceu mais de 100% ao ano no Brasil nos últimos cinco anos, continua sendo um mercado pequeno quando comparado com outros nichos, como agências de marketing, produtores de conteúdo, serviços freelancer, etc. Ainda assim, as previsões apontam para que o mercado de afiliados continue se expandindo a um ritmo extremamente acelerado durante os próximos anos. Esses números são fruto de nosso trabalho com o evento Afiliados Brasil.
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