One way marketers can reach out to consumers, and understand their thought process is through what is called an empathy map. An empathy map is a four step process. The first step is through asking questions that the consumer would be thinking in their demographic. The second step is to describe the feelings that the consumer may be having. The third step is to think about what the consumer would say in their situation. The final step is to imagine what the consumer will try to do based on the other three steps. This map is so marketing teams can put themselves in their target demographics shoes. Web Analytics are also a very important way to understand consumers. They show the habits that people have online for each website. One particular form of these analytics is predictive analytics which helps marketers figure out what route consumers are on. This uses the information gathered from other analytics, and then creates different predictions of what people will do so that companies can strategize on what to do next, according to the peoples trends.
In order to engage customers, retailers must shift from a linear marketing approach of one-way communication to a value exchange model of mutual dialogue and benefit-sharing between provider and consumer. Exchanges are more non-linear, free flowing, and both one-to-many or one-on-one. The spread of information and awareness can occur across numerous channels, such as the blogosphere, YouTube, Facebook, Instagram, Snapchat, Pinterest, and a variety of other platforms. Online communities and social networks allow individuals to easily create content and publicly publish their opinions, experiences, and thoughts and feelings about many topics and products, hyper-accelerating the diffusion of information.
Make sure that you motivate your target market. Encourage them to buy your product by making them realize how it can affect them in a positive manner. You also have to think like your customers so you can figure out how they see your business. Take note that publicity, public relations, and advertising are all integral factors that can keep your product ahead of your competitors.
Online reviews have become one of the most important components in purchasing decisions by consumers in North America. According to a survey conducted by Dimensional Research which included over 1000 participants, 90% of respondents said that positive online reviews influenced their buying decisions and 94% will use a business with at least four stars. Interestingly, negative reviews typically came from online review sites whereas Facebook was the main source of positive reviews. Forrester Research predicts that by 2020, 42% of in-store sales will be from customers who are influenced by web product research.
Social media continues to grow and adapt into a more exciting technology than ever before. While it was once a purely personal platform, the business and marketing applications are ace. Now we have entire degrees dedicated to the practice, and firms popping up all over the world promising to help brands expand on and off the web. While many offer tools to allow you to measure your own analytics, others handle everything for you.
"Please express my gratitude to the entire team at Internet Marketing Ninjas for an amazing training. We have spent tens of thousands of dollars this past year for training that didn't nearly compare. We gained more real world, practical, and relevant advice in one day with your team than we have after a year of attending every major internet marketing seminar and conference in the country. Again, thank you... we'll be back!" Jeremy T.
Para quem trabalha com marketing digital, possivelmente já ouviu falar de marketing de afiliados. No entanto, poucos ainda sabem o que significa marketing de afiliados e o que é possível fazer com isso na prática. Embora esse seja um mercado que cresceu mais de 100% ao ano no Brasil nos últimos cinco anos, continua sendo um mercado pequeno quando comparado com outros nichos, como agências de marketing, produtores de conteúdo, serviços freelancer, etc. Ainda assim, as previsões apontam para que o mercado de afiliados continue se expandindo a um ritmo extremamente acelerado durante os próximos anos. Esses números são fruto de nosso trabalho com o evento Afiliados Brasil.